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Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and book our walking tour services. By using our website or booking a tour, you consent to the collection and use of your information as described in this policy.  

Information Collection

We may collect the following personal information from you:  

  • Name

  • Contact information (email, phone number)

  • Booking details (tour dates, preferences)

  • Payment information (credit card details, if applicable)

Information Use

We use your personal information for the following purposes:

  • Processing your tour bookings and providing our services

  • Communicating with you regarding your tour and any updates or changes

  • Improving our website and services

  • Analyzing your preferences and interests to tailor our offerings

  • Complying with legal and regulatory requirements

Data Sharing

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or email marketing platforms. We require these third parties to maintain the confidentiality of your information and use it only for the purposes specified by us.  

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.  

Your Rights

You have the right to:

  • Access and correct your personal information  

  • Request the deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw your consent to the processing of your personal information  

Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at [your email address].

By using our website or booking a tour, you consent to the collection and use of your personal information as described in this Privacy Policy

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Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of our website and services, including booking personalized walking tours in Tokyo. By accessing or using our website or booking a tour, you agree to be bound by these Terms.

2. Booking and Payment

  • Initial Contact: To book a tour, please contact us via email or phone to discuss your preferences and schedule a date.

  • Payment Confirmation: A full payment is required within [number] days of booking to secure your tour date.

  • Payment Methods: We accept payments via [list of accepted digital transfer services, e.g., PayPal, Venmo, Wise].

3. Cancellation Policy

  • Cancellations: Cancellations made 14 days or more before the tour date will receive a 50% refund.

  • No Refunds: Cancellations made within 10 days of the tour will not be eligible for a refund.

4. Tour Information

  • Duration: Tours typically last 4-6 hours

  • Maximum Group Size: We limit group sizes to 8 participants for a personalized experience.

  • Itinerary: The itinerary may be subject to minor changes due to unforeseen circumstances.

  • Guide's Role: Your guide will ensure your safety, provide information, and assist with logistical arrangements.

5. Client Responsibilities

  • Respectful Behavior: Clients must behave respectfully towards the guide, other participants, and locals.

  • Safety: Clients are responsible for their own safety and adherence to local rules and regulations.

  • Prompt Arrival: Please notify the guide promptly if you are running late.

6. Liability

  • Disclaimer: The guide is not liable for any injuries, losses, or damages incurred during the tour, unless caused by negligence on the guide's part.

  • Assumption of Risk: Clients assume all risks associated with participating in the tour.

7. Intellectual Property

  • Copyright: All content on our website is protected by copyright.

  • Prohibited Use: Unauthorized reproduction or distribution of our content is prohibited.

8. Privacy Policy

  • Data Collection: We collect personal information only as necessary for providing our services.

  • Data Security: We implement security measures to protect your personal information.

  • Data Sharing: We do not share your personal information with third parties, except as necessary for providing our services.

9. Governing Law

  • Jurisdiction: Any disputes arising from these Terms of Service shall be subject to the laws of Japan Ministry of Law

By booking a tour, you agree to these Terms of Service.

Remember to replace the bracketed information with your specific details and consult with a legal professional to ensure your Terms of Service are comprehensive and compliant with applicable laws.

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